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Our Risk Management staff serves as a clinical resource in a highly collaborative manner. Support is offered to our underwriting teams by providing insights from an expert clinical perspective.

Additionally, we serve our insureds by tailoring services to each specific need and can include, but are not limited to the following:

  • Telephone or email consultation;
  • Site Visits
    • Risk Assessments
  • Research;
  • Policy and procedure development and review;
  • Customized presentations (examples of recent topics are shown below)
    • Disruptive behavior;
    • E-communication and social media;
    • Disclosure of unanticipated events;
    • Credentialing / privileging;
    • Establishing a safety culture;

Healthcare Safety and Quality

Our risk management staff is dedicated to assisting our insureds with their commitment to patient safety and quality outcomes. In addition to the support we can offer, there are many public resources available to assist those safety and quality efforts.

We have listed a few online resources that you may wish to visit:

Agency for Healthcare Research and Quality
American Society for Healthcare Risk Management
Institute for Healthcare Improvement
Institute for Safe Medication Practices
Institute of Medicine
National Patient Safety Foundation
Patient Safety and Quality Healthcare
The Leapfrog Group
The Joint Commission

*Note—these resources are not affiliated with Arch Insurance in any way and site content is not produced, reviewed, or approved by Arch Insurance Group. Your utilization, participation and membership of any of these resources is voluntary and not a condition of coverage.


Insurance coverage is underwritten by a member company of Arch Insurance Group Inc. This is only a brief description of the insurance coverage(s) available under the policy. The policy contains reductions, limitations, exclusions and termination provisions. Full details of the coverage are contained in the policy. If there are any conflicts between this document and the policy, the policy shall govern. Not all coverages are available in all jurisdictions.