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Arch Insurance Canada Ltd. adheres to a proactive claims handling philosophy in order to achieve cost-efficient, superior results. Our claims professionals have extensive multi-line claims handling experience for a variety of lines of business. The cornerstone of the Arch claims philosophy is establishing strong, long-term partnerships with our insureds.

The Claims process will proceed more smoothly if you have the following information available:

  • Arch Insurance Policy Number
  • Date of loss and/or accident
  • Your insurance information

To report a claim, please contact Arch Insurance Canada Ltd. at:

D: 1 416 309 8132
Toll-Free Phone (from the US and Canada only): 1 866 993 9978
F: 1 416 309 8144