Arch offers a customer-focused approach to claims management that delivers quick and efficient resolution of your claims needs. We coordinate our highly skilled personnel, technological innovations and specialty areas of expertise to create valuable services for our clients.
We maintain industry-leading loss cost management capabilities including:
- Litigation Management
- Special Investigations Unit
- Recovery Operations
- Patented Suspense Paid Loss Ledger (SPLL) system to assure cost-effective claims management when utilizing our TPA Partners
Our model is designed to handle the full spectrum of possible claim types, from small to large, simple to complex. By applying our innovative product line claims specialization approach, we can ensure that the right level of expertise is deployed, each and every time.
Please refer to the following contact information to report or follow up on a claim:
Arch Insurance Group
P.O. Box 542033
Omaha, NE 68154
D: 1 877 688 ARCH (2724)
F: 1 866 266 3630
Loss Run Requests
For producers and customers eligible to receive summary loss information about your account, please submit your request, including the Arch policy numbers, on company letterhead to: