How to file a Complaint
In the regrettable circumstances that you wish to make a complaint about any aspect of Arch Insurance services, please review the information below to file a complaint.
Policyholders (other than in Germany and Italy):
Click
here on how to file a complaint.
Policyholders in Germany:
Click
here on how to file a complaint (Deutsch).
Policyholders in Italy:
Click
here (Italiano) on how to file a complaint or
here (English).